Privacy Policy

We collect information to provide better services to our customers – from figuring out basic stuff like the address and contact information to behavioral information about your pet so we can best provide service to you, to payment information for the services we provide to you.

We collect information in two ways:

Information you give us. For example, many of our services require you to sign up for Dookie Patrol service. When you do, we’ll ask for personal information, like your name, email address, telephone number or credit card.
Information we get from your use of our services. We collect information about the services we provide to you on a past, current and ongoing basis.

We will ask for your consent before using information for a purpose other than those that are set out in this Privacy Policy.

The information you share with us is not shared with anyone outside of Dookie Patrol.

How it can be corrected

To correct or update your information on file with us you may do so by calling 1-919-727-7667 or by emailing our office. All our contact information is available on our contact page at Dookie Patrol.

How it is secured

We work hard to protect Dookie Patrol and our users from unauthorized access or unauthorized alteration, disclosure, or destruction of information we hold. In particular:

We encrypt our data using https and follow standard internet protocols.
We use Stripe or Clover as a secure way to process all credit card transactions. Dookie Patrol doesn’t store any credit card information and works with Stripe or Clover for recurring credit card payments.
We restrict access to personal information to Dookie Patrol employees, contractors and
agents who need to know that information to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

How policy changes will be communicated

Our Privacy Policy may change from time to time and will be available for you to always see on our website. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes).

How to address concerns over the misuse of personal data

To address any concerns, you may have regarding misuse of personal data you may contact our office. All contact information is available on our website contact page at Dookie Patrol.

For information about our terms of service, please visit our onboarding and terms of service page.